🎉$25 off any party package booked between now and November 30th. Use code: NOV25OFF🎉
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About the Role
As a Shift Lead, you will act as the go-to person during your scheduled shifts—ensuring smooth operations, supporting staff, maintaining cleanliness and safety, and creating a warm, welcoming environment for every guest.
This role is ideal for someone who is organized, enjoys working with young children and families, and is confident leading a small team.
Responsibilities:
Oversee the facility during your shift, ensuring policies, procedures, and safety standards are followed
Open and/or close the facility, depending on shift
Lead and support Playhouse Attendants during daily operations
Provide outstanding customer service to guests and caregivers
Handle guest questions, concerns, or issues with professionalism
Ensure the play space, common areas, and restrooms are clean and orderly
Monitor child play and enforce rules kindly and consistently
Assist with party/event setup and coordination as needed
Handle minor incidents, complete incident reports, and communicate with management
Perform light administrative tasks and contribute to daily checklists
Requirements
Qualifications:
1+ years of experience in a supervisory or lead role (childcare, retail, hospitality, or recreation preferred)
Experience working with young children (infants–age 6) preferred
Friendly, calm, and patient demeanor
Reliable, punctual, and able to work independently and as a team
Able to follow instructions and maintain a clean, organized space
Comfortable enforcing safety rules kindly and professionally
Available to work weekends and occasional evenings for parties/events
Ability to lift up to 30 lbs and stand for extended periods
Experience in customer service, retail, or hospitality
About the Company
Little Sprouts Playhouse is a cozy, imaginative indoor play space designed for young children and their caregivers to explore, create, and connect. We believe in clean, safe, and gentle play—fostering creativity, kindness, and fun for kids and peace of mind for parents.